Video Visitation App
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Enhancing Institutional and Community Security and Safety with Securus Technologies Video Visitation
Criminal offender recidivism is a significant problem in the United States. A high percentage of individuals who serve time for a crime end up re-offending when they are released. Oftentimes, these individuals re-offend within less than two or three years after returning to the community.
Securus Technologies is a Texas-based company that is an industry leader when it comes to criminal justice system technological solutions. One of the company’s newer solutions is Video Visitation.
The Securus Technologies Video Visitation system is proving to be beneficial to the criminal justice system, and the general public, in a number of different ways. This includes the enhancement of institutional and community safety that is associated with the Securus Technologies Video Visitation technology.
Research reveals that an incarcerated individual that is able to maintain meaningful, consistent contact with loved ones while institutionalized lessens that chance that he or she will reoffend in the future. A inmate who maintains consistent connections with people in the real world has an easier time returning to society when a sentence is completed.
Lowering the recidivism rate via the use of Securus Technologies Video Visitation is a major contribution to community safety. In the coming year, about 2 million individual visitations are expected to occur using this cutting edge technology. 4 million visitation sessions are expected to occur next year.
At the present time, 178 correctional agencies in the United States have implemented the Securus Technologies Video Visitation program. The number of correctional departments and institutions that will use the technology is expected to increase significant next year, and into the immediate future as well.
The Securus Technologies Video Visitation system is inexpensive. Traditional in-person visitation costs about $100 per session. The Video Visitation system reduces the costs associated with inmate visits with people from the “real world” to $2.72 per session
Securus Technologies has been working tirelessly to provide correctional facilities and public safety organizations best gadgets for security. On October 21st, 2016, Securus published a report highlighting its progress in providing innovative technology to curb crime and ensure the safety of correctional facilities. In the report were some client comments indicating the success of the software and technology. Included in this article is part of the samples representing the letters and emails from the customers. Some of the comments hail from county officials as well as jail officials across and in the United States. Most of the comments acknowledged the input of Securus Technologies in fighting crime. For security purposes, the administration redacted detailed references to the state, counties as well as prisons names.
Customer Service Comments
This section of the article highlights specific customer comments concerning the quality services. Some clients quoted:
‘We are delighted with your mission and vision. Your current assessment and growth of amazing capabilities will better our investigation and enhance jail security. The evolution of investigative software and gadgets merged with the capabilities offered to match our aggressive mindset hence success. ‘
‘The reporting data software has improved our agency’s timely measures in controlling and deterring contraband in our correctional facility.’
‘I want to appreciate Securus Technologies for the providing us with LBS software. Combining the software with various law implementation resources in the legal department provides security.
About Securus Technologies
Headquartered in Texas, Securus Technologies serves over 3,400 public safety agencies, law enforcement institutions, correctional facilities and institutions across North America. Securus Technologies commits to providing timely response, incident control, investigation, communication and inmate self-service services to correctional facilities. Securus also monitors services and products to provide safety and security to the world. At Securus, what matters is connecting vital information. Securus Technologies commits to making the world a safe and friendly place.
Securus Technologies is a well-known and reliable Information Technology firm located in Dallas, Texas. Like other information technology companies, Securus Technologies offers products and services that are directly related to technological advancements and different ways in resolving Communications issues. Their main customer base is made up of incarcerated individuals currently serving time within the United States prison system. This is a niche customer base, meaning that Securus Technologies is able to for lack of a better word, control the respective Market. In order to broaden their customer base, Securus Technologies has recently offered a promotion on one of their most popular items, a software package that allows seamless streaming video chat technology.
This software package is available as a free download and is available for both Android and Apple devices. Anyone who has access to a Wi-Fi connection will be able to use this application, which allows inmates and their loved ones to avoid the uncomfortable nature of traditional visitation rights. Instead of having to drive for hours at a time to reach your prison in order to talk to their loved ones for a few minutes, family members to inmates will not be able to Simply log into the application and be able to talk to their incarcerated family members face to face without worry.
This ongoing promotion will undoubtedly allow Securus Technologies to increase the scope of its customers. More customers will mean more revenue for the company, which means that loyal customers and new customers alike will be able to enjoy advances and upgrades to products that already exist, as well as research and development into new and more interesting and advanced forms of communication for the future.
Securus Technologies has its headquarters in Dallas, Texas. The company enhances criminal and civil justice using technology. The services it provides include management of incidents, emergency response, and communication among many others. The company’s main clients are correctional and law enforcement agencies. Its innovations help these agencies to perform better. In addition, Securus Technologies also help in the monitoring of inmates. In my opinion, its monitoring has been successful.
Recently, the company launched the Investigator Pro 4.0. This software is able to record voices and match them to the owners. If for instance, an inmate calls a person, the software will tell the owners of those voices. This has greatly helped in reducing the number of crimes that originate from prisons. The investigator Pro 4.0 can also follow up on a person who had been called from prison in case they talked about something suspicious. All of us enjoy living in a safe and secure environment. Securus is providing this and so much more.
Securus Technologies has also acquired JPay Inc. I think that such acquisitions are to enhance the company’s service delivery not only in quality but also in quantity. Securus seeks to provide even better services to its clients despite scoring highly in customer satisfaction. The company has the largest in-house customer care center in the industry. In addition to this, the customer care department is quick in responding to calls. On average they answer calls within eleven seconds.
Securus has also been working closely with Building Industry Consulting Service International-BICSI. BICSI is a great supporter of the ICT industry. Eleven field specialists from Securus have recently gotten the certification which is recognized internationally. I believe that this shows just how good the team is at its job. The training the specialists received will go a long way in dealing with the needs and changes in the ICT industry.