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Created in 2013 by Kenneth D. Goodrich, The Sunny Plumber is a distinctive plumbing service that started in Phoenix, Arizona, soon branching out to Tucson and eventually expanding to Las Vegas and California. Since then, the company traversed through the southwestern United States with the notion of its employees being friendly, knowledgeable and approachable for doing business, encompassing the sunny disposition of the plumbing service’s name.
With the latest technology available, workers at The Sunny Plumber pride themselves on their ability to offer the highest and most reliable quality for a variety of plumbing issues such as water heater installations and repairs, drain cleaning and garbage disposals. The company promises a perfect satisfaction guarantee and to always be there for the customer when needed.
On top of the immaculate service, Goodrich also ensured his employees would go above and beyond the title of a typical plumbing and heating technician by training them to look out for signs of a customer’s ability to carry out simple or complex tasks. When working with an elderly person, employees would easily be able to tell if they have the capability to make uniformed decisions. If the customer were incapable of doing so, the worker would take the initiative and suggest bringing in a family member for assistance.
The Sunny Plumber exceeding expectations for its customers is shown through the reviews they are given. Whether the comments include employees getting honest, personalized thanks, or mentions of professional and prompt service, the plumbing company is true to their word as they continue to satisfy their customers with sunny personalities.